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Guides, case studies, and AI news for Shopify stores.
Per-Resolution vs Flat Pricing for Ecommerce Support: The Math
Recent posts
Ecommerce Unified Inbox: Why Consolidating Channels Matters in 2026
Managing WhatsApp, Instagram, email and web chat in separate tabs loses context and slows response times. A unified inbox pulls every conversation into one view tied to live orders and inventory.
Fran·7 min·July 17, 2026
Chatty AI conversation caps explained: what the limits really cost
Chatty's overage charges can quietly double your chatbot bill. Here's what their conversation caps actually cost a growing Shopify store.
Fran·9 min·July 15, 2026
Shopify Inbox alternative: what to use when the free tool stops keeping up
Shopify Inbox is free, but it doesn't answer questions, handle multiple channels, or scale past basic chat. Here's what actually works when your store outgrows it.
Mario·8 min·July 13, 2026
Best Intercom Fin Alternatives for Shopify Stores in 2026
Fin's $0.99-per-resolution model punishes efficiency. Here are 7 alternatives built for Shopify: flat pricing, live catalog access, and support + sales in one agent.
Fran·8 min·July 11, 2026
Gorgias Alternative: Why Flat-Fee AI Agents Beat Per-Resolution Pricing
Gorgias's per-ticket model scales costs with volume. For growing Shopify stores, flat-fee AI agents like Kolton handle sales and support for one predictable monthly price, with no per-resolution fees.
Mario·8 min·July 10, 2026
The best Shopify chatbot in 2026: what actually sells vs. what just deflects tickets
Most Shopify chatbots deflect support tickets. A few actually convert browsers into buyers. Here's how to tell the difference.
Mario·9 min·July 7, 2026