Features - AI support agent for Shopify stores | Kolton
MOST LIKED FEATURES BY STORES AND BRANDS.
Daily Brief
Every morning you get a digest of missed inquiries, bookings, and opportunities your Agent caught while you were off.
Agentic comments
The Agent runs your comments on every network: hides abuse in seconds, answers questions publicly, and takes interested buyers to DMs to close the sale.
Copilot
The Agent writes replies alongside you, suggests next steps, and learns from your corrections - like a real assistant.
Agent Customization
Pricing, tone, services, terminology. Your Agent sounds exactly like your brand - nothing generic.
Follow Ups
Automatic, polite follow-ups for unanswered inquiries and unpaid invoices, without you keeping track.
Replay
Replay your Agent on real past conversations and inspect every step - tools, decision, reasoning - before anything goes live.
Mobile App
Real sync with the web app - every message, contact, and task stays up to date across all your devices, with no double work.
You've had 7 new inquiries since you were last active. 3 are waiting for your reply, 2 are booked, and 1 is an upsell opportunity.