MOST LIKED FEATURES BY STORES AND BRANDS.

01 / 07

Daily Brief

Every morning you get a digest of missed inquiries, bookings, and opportunities your Agent caught while you were off.

Good morning, Mark.

You've had 7 new inquiries since you were last active. 3 are waiting for your reply, 2 are booked, and 1 is an upsell opportunity.

Catch me up

02 / 07

Agentic comments

The Agent runs your comments on every network: hides abuse in seconds, answers questions publicly, and takes interested buyers to DMs to close the sale.

Posts

Summer leather bags
Instagram · image
3
Weekend sale -20%
Facebook · image
12
Behind the scenes
Instagram · reel
5
New model - teaser
Instagram · image
8

Filip

Owner

New summer collection · genuine leather bags 🌿

instagram · image · 3 comments

View

T
troll_92@troll_92Angry
2m ago
Scam, don't buy from them!!
0
Ana Kovač@ana.styleExploringQuestion
1m ago
Is this bag still available in brown? 😍
2Reply

03 / 07

Copilot

The Agent writes replies alongside you, suggests next steps, and learns from your corrections - like a real assistant.

Main

Conversations

Weekly reviewnow
Top lead this week10:42
Weekend recapMon
All quotes > €5kFri

Filip

Owner

Weekly review

How many new inquiries do I have this week?

Koltonstandard

Searching inbox·12 new · 7d

Grouping by channel·7 IG · 3 WA · 2 email

Computing SLA·avg 4 min

This week you've had 12 new inquiries - I've already handled 9 myself, and 3 are waiting on your approval. Channel split: 7 Instagram, 3 WhatsApp, 2 email. Average response time is 4 min, 38% faster than last week.

Of the three waiting, the most urgent is Lana Babić - wedding, 80 guests, August, she's already followed up twice (estimated value ~€6,400). The other two: Marko T. asking about a 40-person corporate event in September, and Iva K. checking weekend availability in October. The rest of the inbox looks healthy: no negative sentiment, no complaints, no SLA breaches. Sentiment this week: 84% positive, 14% neutral, 2% negative (one wait-time complaint, resolved in 6 min).

Show me the most valuable one.

Koltonstandard

Reading business profile·Profile loaded · 10 FAQ entries

Searching products·lana_babic · €6,400

Top one is Lana Babić - 80-guest wedding in August. Estimated value ~ €6,400. I sent her available dates and a quote, but I'm holding the draft since you said you always confirm bookings this size yourself.

Ask anything about your inbox...

↑

04 / 07

Agent Customization

Pricing, tone, services, terminology. Your Agent sounds exactly like your brand - nothing generic.

FilipLive

Publish

AgentReplayRulesKnowledgeChannelsReservationsBusinessProductsFollow-upSecurityVersions

System prompt

0 chars

Personality

Custom tone

Identity

Ghost Mode

Work mode

⚡Active

Language

🇬🇧English

@ Sandbox

Hi! Is the item I'm looking at still in stock?

Hi! Thanks for the message. Can you tell me which item you're looking at and I'll check availability right away.

Send a test message…

05 / 07

Follow Ups

Automatic, polite follow-ups for unanswered inquiries and unpaid invoices, without you keeping track.

FilipLive

Publish

AgentReplayRulesKnowledgeChannelsReservationsBusinessProductsFollow-upNEWSecurityVersions

Follow-ups

Automatic, polite nudges for unanswered inquiries.

TRIGGER

Customer didn't reply after your message

Wait24 hours

Step 1 · first reminder

Warm, short ping - leave an open question.

Wait3 days

Step 2 · second nudge

Offer concrete help or an alternative.

END

Close the sequence, mark as done

Daily cap

Window start

09:00

Window end

20:00

Recent activity

Sent in 7d: 12

Step 1Ivana Marić · €420 quote

Mon · 14:02

Hi Ivana, just checking if you had a chance to look at the quote - let me know if anything's missing?

Step 2Marko Šarić · Aug 17 slot

Tue · 10:30

Hey Marko, Aug 17 is still open - want me to hold it while it lasts?

Step 1Lana Kovač · 80 guests

Tue · 09:14

Hi Lana, the package is still open for Aug 12 - let me know and we'll start prep.

06 / 07

Replay

Replay your Agent on real past conversations and inspect every step - tools, decision, reasoning - before anything goes live.

FilipLive

Publish

AgentReplayRulesKnowledgeChannelsReservationsBusinessProductsFollow-upNEWSecurityVersions

Mia Radić

IG· 18d

Draft

Ready

Tools called

classify_intent
booking + treatment question
lookup_service
HydraFacial · 45 min · €85
check_calendar
Thu 6:00 PM · Fri 12:30 PM
guardrail_check
no medical advice ✓
submit_reply
confidence 91% · escalate no

Decision

Confidence

Escalate

WhatsAppMessengerInstagramEmail

Studio Aurora

online

Replay

Input disabled during replay

07 / 07

Mobile App

Real sync with the web app - every message, contact, and task stays up to date across all your devices, with no double work.

Kolton home screen with the daily message brief

Download on theApp Store Get it onGoogle Play

MOST LIKED FEATURES BY STORES AND BRANDS.

Try 14 days for free

01 / 07

Daily Brief

Every morning you get a digest of missed inquiries, bookings, and opportunities your Agent caught while you were off.

Try 14 days free

02 / 07

Agentic comments

The Agent runs your comments on every network: hides abuse in seconds, answers questions publicly, and takes interested buyers to DMs to close the sale.

Try 14 days free

03 / 07

Copilot

The Agent writes replies alongside you, suggests next steps, and learns from your corrections - like a real assistant.

Try 14 days free

04 / 07

Agent Customization

Pricing, tone, services, terminology. Your Agent sounds exactly like your brand - nothing generic.

Try 14 days free

05 / 07

Follow Ups

Automatic, polite follow-ups for unanswered inquiries and unpaid invoices, without you keeping track.

Try 14 days free

06 / 07

Replay

Replay your Agent on real past conversations and inspect every step - tools, decision, reasoning - before anything goes live.

Try 14 days free

07 / 07

Mobile App

Real sync with the web app - every message, contact, and task stays up to date across all your devices, with no double work.

Try 14 days free

Good morning, Mark.

You've had 7 new inquiries since you were last active. 3 are waiting for your reply, 2 are booked, and 1 is an upsell opportunity.

Catch me up

Features - AI support agent for Shopify stores | Kolton

MOST LIKED FEATURES BY STORES AND BRANDS.

Daily Brief

Agentic comments

Copilot

Agent Customization

Follow Ups

Replay

Tools called

Mobile App

MOST LIKED FEATURES BY STORES AND BRANDS.

Daily Brief

Agentic comments

Copilot

Agent Customization

Follow Ups

Replay

Mobile App